Privacy Policy
Last Updated: October 2025
At KOB Design UK, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.kobdesign.uk or contact us directly.
By using our website, you agree to the practices described in this policy.
1. Who We Are
KOB Design UK is a brand design studio specialising in brand identity, packaging, and digital design.
Website: www.kobdesign.uk
Email: kirsty@kobdesign.uk
We are the data controller for any personal information collected through this website.
2. Information We Collect
We may collect and process the following types of information:
Information you provide directly:
Your name, email address, and message when you contact us via the website or email.
Project or enquiry details if you request a quote or consultation.
Information collected automatically:
When you browse our website, we may collect limited technical data such as:
IP address, browser type, and operating system
Pages visited and time spent on the site
Referral source (e.g. how you found our site)
This data is collected using cookies and analytics tools (see section 7 below).
3. How We Use Your Information
We use your information to:
Respond to enquiries and provide design services.
Send proposals, invoices, or project-related communications.
Improve our website, services, and user experience.
Comply with legal or regulatory obligations.
We do not sell or rent your personal data to third parties.
4. Legal Basis for Processing
We process your personal data only when we have a lawful basis under UK GDPR, such as:
Consent: When you contact us or sign up for updates.
Contract: When we provide services as part of a client agreement.
Legitimate interest: When analysing website usage to improve our site and services.
Legal obligation: When required to comply with applicable laws.
5. Data Retention
We retain personal data only as long as necessary to fulfil the purpose for which it was collected:
Enquiry and project-related information: up to 2 years.
Financial and invoice records: up to 7 years (for accounting purposes).
After these periods, data will be securely deleted or anonymised.
6. Sharing Your Information
We may share limited data with trusted third parties who help us operate our business, such as:
Website hosting and analytics providers
Email service providers (for business correspondence)
Professional advisors (accountants or legal consultants)
All partners are required to process data securely and in compliance with UK data protection laws.
7. Cookies and Analytics
Our website may use cookies — small text files stored on your device — to help us understand how visitors use our site and to improve functionality.
We use analytics tools such as Google Analytics to collect anonymised data about:
Visitor behaviour and engagement
Page performance and traffic sources
You can manage or disable cookies at any time in your browser settings.
8. Your Data Protection Rights
Under UK GDPR, you have the following rights:
Access: Request a copy of the personal data we hold about you.
Rectification: Ask us to correct inaccurate or incomplete data.
Erasure: Request that we delete your data (“right to be forgotten”).
Restriction: Ask us to limit processing of your data.
Objection: Object to certain types of processing, such as direct marketing.
Data portability: Request that we transfer your data to another organisation.
To exercise these rights, contact us at kirsty@kobdesign.uk.
We may need to verify your identity before fulfilling your request.
9. Data Security
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, misuse, loss, or disclosure.
However, please note that no online data transmission is completely secure, and we cannot guarantee the absolute security of information sent over the internet.
10. International Data Transfers
We primarily store and process data within the United Kingdom.
If we work with third-party providers located outside the UK or EEA, we ensure that appropriate safeguards are in place, such as standard contractual clauses approved by the UK Information Commissioner’s Office (ICO).
11. Links to Other Websites
Our website may contain links to third-party sites. We are not responsible for their content or privacy practices. Please review their privacy policies when visiting external sites.
12. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Updates will be posted on this page with a new “Last Updated” date.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:
KOB Design UK
Email: kirsty@kobdesign.uk
Website: www.kobdesign.uk